Botany and Ormiston Times
Howick and Pakuranga Times : Howick and Pakuranga Times Monday December 22 2014
www.times.co.nz Howick and Pakuranga Times, Monday, December 22, 2014 — 9 BOTANY HUNTING & FISHING 127812 5 Te Koha Road, The Hub, Botany. Phone 271 4421. Open 7 Days Monday-Saturday 8.30am- 5.30pm; Sundays 9am-4.30pm. TEIRIRANGIDR Shell TI RAKAU DR TE KOHA RD 5 Botany Town Centre Countdown BOTANY HUNTING & FISHING CAMPING? Check out our huge range at Botany Hunting & Fishing 12 MONTHS INTEREST FREE (Limited time offer) Heat Pumps, Air Conditioners, Ventilation, Moisture Control FROM $1850 INSTALLED 138J HARRIS RD, EAST TAMAKI Call us for a free quote 6 Year Warranty. Cheapest Cooling/Heating. Established 1993 Solar Panels PV 12 MONTHS INTEREST FREE (Limited time offer) 12 MONTHS INTEREST FREE (Limited time offer) Heat Pumps, Heat Pumps, 119081-V16 SOLUTIONS, with the Citizens AdviCe BureAu WE’VE entered into the merriest of seasons. We listen to Jingle Bells as we enter the shopping malls seeking presents for those spe- cial people on our lists, the change jingling in our pockets and a confi- dent smile on our face. We go from store to store seeking those perfect gifts, certain we’ll have success very soon. Hours later, after downing a cof- fee to bolster the effort, I emerge feeling slightly shattered, carrying away gifts that bear no resemblance to “that perfect gift” I had in mind hours earlier. As well, somehow a red toaster that I didn’t really need called loudly to me in the midst of my weakened state, and I ended up purchas- ing that as well. It’s truly beautiful, a real work of art in an otherwise bland kitchen I decide, and well worth the money. A few days later, I find my beautiful new toaster misbehaving, holding onto the bread far longer than it should, even after attempting to adjust its dials. After scolding it repeatedly, I decided itwastimetoboxitup again, find the receipt (always easier said than done!) and hope for a friendly customer service person to help me out of my dilemma. Prior to returning to the store, I spoke to my favourite person at my local Citizens Advice Bureau. She advised me concerning the Consumer Goods Act and gave me some information to carry away, in case I encountered any problems returning it. Returning to the store, I found a battle-weary clerk who had been dealing with people and their problems all day long. She suggested sending it in for repairs, which I hoped wouldn’t be the case, as I really wanted it for my toast the next morning. Since the Consumer Guarantees Act says that goods purchased must be of acceptable quality and fit for a particular purpose, I actually mus- tered the confidence to ask for an exchange. This appliance had an electrical fault and was potentially dangerous. It certainly was not “fit for its par- ticular purpose”, which was toasting bread without causing angst among the family, and because of this, was not of acceptable quality. Ultimately, the toaster was exchanged for a new one. My new bright red toaster and I have become great friends. Not only does it make quite the bold statement on my kitchen bench, but it makes a great piece of toast for my strawberry jam to snuggle on. Together, we look forward to many happy mornings together! If you have any questions about a new toaster, other appliances or faulty goods that you have pur- chased, stop in and talk to someone at your friendly, local Citizens Advice Bureau. They will fully inform you of your rights, so you can knowledgea- bly speak to those people in the store about your product. Merry Christmas to you all, and save those receipts! Solutions is a column from the ■■ Pakuranga Citizens Advice Bureau, Library Building, Aylesbury Street, phone 576-8331, or Botany CAB on 271-5382 or 0800-367-222. It’s a free, confidential and informative service. The vagaries of little red toaster GOODS FOR RETURN: If purchasers of appliances such as a toaster experience problems with them, and they’re not fit for their “particular purpose”, the buyer is protected under the Consumer Guarantees Act. Photo supplied BOB Wichman wrote recently about an alternative to the City Rail Link (CRL) (Times, December 8). He proposed that all trains from the southern and western lines terminate at Newmarket, and a shuttle would operate between Newmarket and Britomart. Interest in the project and alternative approaches are always much appreciated, but an initial look at the plan suggests there would be significant difficulties with the scheme. Passengers from the west and the south would have increased journey times through interchange and waiting times, and most people on trains terminating at Newmarket will still need to be taken into town, hence the proposal will do little to reduce congestion at Britomart. Newmarket station would also need to be extended in order to cater for the number of passengers who would be changing trains at peak times. The footprint of Newmarket station is heavily con- strained and an extension would be very expensive even if it’s practically possible. More importantly, however, the proposed scheme would not result in any additional passenger carry- ing capacity being provided on the network, and nor would it provide significant additional penetration of the CBD or reduction in journey times from the west, all of which are benefits of the CRL. We do not therefore believe that the proposed scheme merits further investigation. Chris Meale, City Rail Link project director, Auckland Transport Response to rail solution Letter to the editor Letters to the Editor can be sent to: The Editor, Times Newspapers, PO Box 259-243, Botany, Auckland 2163 or by email to email@example.com or fax (09) 271-8073. Letters should not exceed 200 words and should carry the name, residential address and contact telephone number of the author. Nom de plumes not accepted. Featured letter each week will receive a Times pen.
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